Stain Removal Guide

How to Remove Make-up Stains

Carpet · Sofa · Rug · Mattress — the safe home method, surface by surface, and an honest word on what will and won't fully lift.

Most make-up — foundation, lipstick, mascara — is oil- and wax-based, so it behaves like a grease stain with strong colour added. The real shot we did (above) shows how well it can come up. A little surgical spirit handles the colour.

After: a make-up removed by Jay's Cleaning Before: a make-up BEFORE AFTER

👆 A real make-up stain we lifted from a carpet — drag to see the before & after.

⏱️ The first 60 seconds
Lift any excess with the edge of a spoon — don't smear it wider. Powder make-up should be vacuumed, never wiped (wiping pushes it in).
What you'll need
  • Clean white cloths
  • Washing-up liquid
  • Surgical spirit (rubbing alcohol)
  • Bicarbonate of soda
  • Cool water

Step by step (carpet)

  1. Lift the excess with a spoon; vacuum any loose powder.
  2. Loosen the grease with a squirt of washing-up liquid in a little cool water; dab and blot.
  3. Tackle the colour by dabbing a cloth lightly dampened with surgical spirit onto stubborn pigment — blot, don't rub.
  4. Rinse with a clean damp cloth and press dry.
  5. Absorb the last with bicarbonate of soda if a greasy shadow remains, then vacuum.

Surgical spirit is great on lipstick and mascara, but it's a solvent — always test a hidden patch first, especially on coloured or delicate fibres.

By surface

🛋️ Sofas & upholstery

Make-up loves a sofa arm. Check the cushion's cleaning code first: W or W/S means the method above is fine used sparingly; S means solvent-clean only, so leave that to a professional. Use less water than on carpet and blot, don't soak.

🧶 Wool & delicate rugs

Use cool water and a gentle touch — wool can ‘brown’ if over-wet and some rug dyes run. Test a hidden corner first, and for an antique, hand-knotted or silk rug, don't gamble — leave it to us.

🛏️ Mattresses

You can't rinse a mattress, so go light: blot, treat sparingly, then use bicarbonate of soda to absorb the rest. Never soak it — trapped moisture leads to mould and smells.

✅ Do

  • Lift/vacuum the excess first
  • Test surgical spirit on a hidden patch
  • Blot, don't rub
  • Work from the outside in

🚫 Don't

  • Wipe powder make-up (it pushes in)
  • Soak solvent into the backing
  • Use bleach
  • Over-wet the area
The honest likelihood
FRESH Most fresh make-up lifts well with degrease-then-solvent.
DRIED A deep pigment can leave a faint shadow.
WOOL Solvents need care — test first or call us.

Tried it and the make-up mark is still there — or it's a wool rug, a mattress or something you'd hate to ruin? Don't keep scrubbing; that's how a stain turns permanent. We can often draw out what's left with professional hot-water extraction, and we'll tell you honestly what we expect to get up before we start. Watford family business, 25 years, fully insured — the quote's free.

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